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Value Creation Blog

Are You Ready To Create A Wow Experience?

Posted by Josh Patrick

twothumbsup resized 600Have you ever had one, a wow experience that is?  For me, every time they happen I just get so excited.  It’s what I try to provide for my customers and I hope you do also.

Sometimes creating a wow experience just sounds corny.  When you think about what you need to do you’ll have to move outside your comfort zone.  Average is comfortable, wow is something else.

You need to take a stand for greatness.

Start with looking at your vision of what’s important.  Be brave.  Have your vision be something that you never thought you could achieve.  Why not have your vision be something extraordinary? 

Being the best requires hard work and it requires bravery.  Greatness always has naysayers saying it can’t be done.  If you believe the naysayers you can never achieve greatness.  You’re going to have to power through the negative.  Better yet, find a way to ignore the naysayers all together. 

Start with a vision and make sure you connect with it.

You’re never going to create a wow experience unless you have a clear vision of what it looks like, what you’re going to hear, and what you’re going to feel.  Once you have this vision in your mind’s eye make sure you spend time connecting with it.  If you don’t know why your vision is important you’re not going to go through the hard work to make it real.  Connecting with your vision is what it will take for you to achieve greatness.

Listen to your heart.

I have a friend who says this on a regular basis.  He believes and I think he’s correct that leadership starts with the heart.  If you’re going to create an experience where your customers or co-workers go wow, you’re going to have to listen to your heart.

This is not a rational mind experience.  It’s something you feel down to your toes.  If you want to create greatness you’re going to have to go to places you may not have been before.  This is where you have to take a risk.  Try it and I think you’ll find the reward worth the scariness of going to a new place.

It’s going to get hard - remind yourself what’s at stake.

Creating something great is always hard.  For most they quit when it gets hard.  Don’t let that be you.  Make sure that when things start to get hard, you look at your vision. 

Feel that vision and get back to work again.  Remember, if it was easy everyone would be doing it.

Speak up often.

If you’re going to create a wow experience you’re going to have to learn to be vocal.  Every chance you have you’re going to have to write about it, speak about it, and if necessary shout about it. 

You can’t expect those around you to get it the first time you talk.  It’s going to take many times before it starts to take hold.  It’ll happen slowly and then as more people join your tribe you’ll find that more and more start moving towards your vision.  Patience and persistence are two words you’re going to have to learn to love.

Learn to be stubborn.

If you’re not stubborn your vision will never take hold.  You’re going to find many people who will be glad to tell you that your vision isn’t practical.  That might be true in the beginning, but if you continue working towards what you truly value you’ll notice small movements. 

You have to be willing to take two steps back every once in a while.  It’s when you take two steps back that things get tough.  It’s easy while things are going forward.  You’re just going to have to be stubborn and get your vision moving.  It’s up to you.  You get to decide if your life is destined to be a great one.  If so, get ready for incredible highs and tough times along the way.  It’s the only way it happens.

One of my passions is our bi-monthly newsletter.  I take the best ideas from my blog, expand them a little and hopefully help people think about their lives in a little different manner.  It’s one of the ways I speak up often.  I invite you to sign up for our newsletter.  Just click on the button below and give us your email address and your name.  You can be sure that your email address will only be used for our newsletters.


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Topics: business coaching, value creation, Client Experience

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