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South Burlington, VT

Value Creation Blog

It’s Not What You Say That Count’s

communicationHere’s a statement for you to consider….the meaning of your communication is the way it’s received.  This is not a new age statement for you to ponder.  It’s a simple statement that just says it doesn’t matter what you think you said, it only matters how the person you’re speaking with heard it.

A personal story with my family.

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Topics: communication, communication skills, personal growth

5 Ways To Manage Change - Personal Change

changeAnytime we go through a major life change we’re moving from the old us to the new us.  There’s a period of time where everything feels out of sort.  We might feel that we’ll never move out of this stage.  Sometimes we just plainly get stuck.  Here are 5 things to think about if you’re going through this process.

Understand it’s not permanent.

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Topics: communication skills, trust, Change

It’s Too Bad We Don’t Recognize People Until They Die!

InMemoriamI was recently at a meeting where it was opened with a picture of a person who had been instrumental in the success of the company. The CEO of the company started singing the praises of this person. Unfortunately, the person the CEO was talking about was dead. He never got a chance to hear how important he was to the company.

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Topics: communication, financial planning, wealth management, communication skills, estate planning, stage 3,, stage 2,

If It Works Does It Make It Right?

pop upsI have a private war going on.  It’s aimed at pop-ups in websites that ask you to do something.  It’s a private war and one I’m pretty sure I won’t be winning.  I find pop-ups obnoxious and have had some interesting experiences with owners of those sites.

A personal story.

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Topics: mission vision values and goals, build trust, communication skills

5 Good Reasons To Use A Talking Stick

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Topics: concentration, business coaching, communication, communication skills

If You Don't Know Why You're In The Dark

how 'why' helps your businessI’ve written many times on the subject of using a model of what, why, and how as a method of working with customers and clients.  Of the three words why is the most difficult.  It’s also the one we tend to skip over and assume that we know the answer so we can just move on.

The first mistake with why is assuming we know the answer.  I often will say to someone I think we both know the reason for your why, but could you just go over it one more time with me?  I’ve learned that skipping this step and assuming I know the answer is often a mistake.

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Topics: communication, wealth management, communication skills, asking why

The Two Sweetest Words

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Topics: communication, communication skills, people who care, success

5 Ways To Improve Your Communication Skills

tin cans resized 600We all know that communication skills are important.  Why is it so few people and organizations communicate well?

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Topics: for business owners, communication, for advisors, communication skills

Asking Questions – What I Learned From Cancer Treatment

ListeningThe art of listening is a difficult one.  We often don’t listen well, because we usually prepare for the next thing that is going to come out of our mouth.

Asking good questions is a sub-set of listening well.  To ask a good question you first much listen completely to what the other person is telling you.  Then, you can form a good question that helps move your knowledge forward.

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Topics: communication, business relationship management, communication skills, lessons learned, collaboration

4 Reasons We Should Not Be In The Convincing Business – Collaboration

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Topics: communication, Client Communication, business relationship management, communication skills, Client Experience, client collaboration

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