In the late 70’s or early 80’s I ran across a leadership strategy developed by Ken Blanchard and Paul Hersey called Situational Leadership. This is where you manage people according to the situation that you and your direct report are in.
For me, the key word in Situational Leadership is the word leadership. I noticed they didn’t call it Situational Management, they called it Situational Leadership. There’s a big difference. I recently had an experience where I saw a dramatic example of the difference between leadership and management.