Trust is something that often takes a long time to earn and seconds to lose. When I was twenty-four years old I had a lesson where I learned this in a most painful way.
I’m always interested when I find people who are resistant to change, which is almost everyone I know. Change is a natural force in our world. We go through changes and we all know after we become conscious that change is a normal and expected event.
I’ve noticed a phenomenon: When a business owner reaches fifty years old their business seems to get much more successful. I’ve now seen this enough times that I’m thinking there is something to business success and getting older.
I’m not sure that I totally agree with the premise of the book. Talent certainly does play some role in success. At the same time, I’ve learned that competence can be achieved in anything if you’re willing to put in time and effort in a concentrated manner.
We've all done it. We thought we had a great person coming to work, they show up, and within a few hours we know we've made a mistake. We won't often admit we made a mistake; admitting our mistake will take a few months.
It seems to me that many times we’re uncomfortable talking to those who are dying or even talking to family members who have a loved one who’s dying. In my opinion that’s too bad.
Many strategic planning people recommend that when doing planning it’s important to put together a five-year or longer plan. I’m wondering whether the five-year plan makes sense anymore.
The world is changing so fast that long-term planning almost seems a little silly. I have no idea what my business is going to look like five years from now. I don’t know what the actions of the regulators will be, I don’t know what the economy is going to look like and I certainly don’t know what will be most important for me to concentrate on.