When I first started in business I worked under a false impression. I thought the people who worked in my company were there to serve me. Boy, was I wrong.
One of the best ways to improve your company is to have a formal suggestion program. Employees have great ideas and we just need to ask and implement them for the ideas to start pouring out.
There have been many articles written about leadership and management. In my opinion one is not necessarily better than another. In fact, I believe that in most organizations having competent management is just as important as having great leadership.
I often come across authors who have a big impact on how I think about business. This recently has been true with an author named John Jantsch at Duct Tape Marketing. If you haven’t read any of his stuff, you would do yourself a big favor if you did.