You have a customer you feel is being unfair. You’re afraid that if you tell them the truth from your point of view you’re going to be fired. You need to learn how to say no and just haven’t figured out how to do it.
Does this sound like a situation you’ve been in recently? If so, you’re not alone. We all have times we have clients who are either being unfair or you feel are taking advantage of you. Learning to say no is a challenge. If you don’t, you become a doormat. You don’t want to be a doormat, do you?