If you want to build a successful business you have to learn how to say no. You have to say no to employees, you have to say no to suppliers and you even have to learn how to say no to customers.
Retirement is one of the biggest changes you’re ever going to make. Too often I see people retire, then wish they never did it. They’ve not thought through some of the changes that are likely to happen.
One of my requirements if you do business with me is we have an alignment meeting between you, your spouse and I. I do this for a reason. I want to find out how your spouse feels about your business. I want to understand how much risk he or she thinks you’re taking.
I’ve always been a little confused about the term behavioral economics. I think the term really should be behavioral psychology. After all, it’s really about how you behave around money issues not what you do with your money.
I was recently at a meeting where the majority of the people in attendance were young entrepreneurs and business owners. Most of them where unhappy with how much money they were making.
Change happens quickly. It’s not something that takes forever. It often is immediately preceded by a phone call. It’s what happens after the phone call that takes a long time.
I’m often asked what a business is worth. I’ve gotten pretty good at giving you an estimate about how a buyer might look at your business.
A major part of our investment management process is helping clients choose an investment strategy that helps you reach your goals. I would like to think that mutual funds who you invest your money with would see that part of their job is to make sure executives in companies the funds invest don't over pay their executives. When your funds don't do this, your returns are unfairly diminished.
By connect I mean emotionally connect. If you’re emotionally connecting your customers don’t see you as authentic. It might be one of the reasons you have more customer turnover than you want.
I have a saying I love and my wife hates, “clarity leads to power.” Not that you’re trying to achieve world domination….well, maybe you are. Let’s just say I’m not trying to take over the world. I just want to know if I’m doing the right thing.