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People who are good at things tend to have strong egos.  They understand that they can provide results that many others are not able to produce.  At the same time many times those with strong egos are difficult to be around.

More importantly advisors who are sure of themselves can be so to a point where their certitude is dangerous for the clients they serve.  It’s best to have an advisor who questions their decisions process as well as the conclusions they come up with.

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In my opinion you want your advisor to show a certain amount of vulnerability.  Your advisor is not going to be correct 100% of the time.  It’s important that when your advisor makes a mistake they admit that they were wrong.  Admission of error is part of being vulnerable.

Advisors who don’t show vulnerability have some of the following issues:

  • They don’t admit they make mistakes.  Everything they recommend always works out (at least in their minds).
  • They don’t question whether their advice is correct for their clients.
  • They often don’t listen well.  Since they know what’s correct they assume they know what’s important for you.
  • They don’t listen to others in their business.  This causes them to sometimes not recognize when major shifts have occurred.
  • They don’t seek others to learn new things.  If you already know everything there is no reason to seek to find better ways of helping clients get results.
  • They have an arrogance around them that makes it difficult to be around.  Advisors who are always right are difficult to work with.
  • They believe their clients should take their advice without understanding why their advice is correct.  Many advisors who aren’t vulnerable have little patience for making sure their clients understand their suggestions.
  • They tend to like to use jargon.  Advisors who are experts in their area often love jargon.  Although they and their peers understand jargon their clients often don’t.

I find that advisors who don’t make themselves vulnerable and have a sense of humor about themselves just aren’t much fun to work with. 

What are your thoughts about your advisors?  Do they think they’re always the smartest people in the room or do they make room for your expertise as well?

Josh Patrick

Securities and Investment Advisory Services offered through NFP Securities, Inc. (NFPSI), Member FINRA/SIPC. Stage 2 Planning Partners and NFPSI are not affiliated.

This article is published for residents of the United States only.  Registered Representatives and Investment Adviser Representatives of NFP Securities, Inc. may only conduct business with residents of the states and jurisdictions in which they are properly registered.  Therefore, a response to a request for information may be delayed.  Not all of the products and services referenced on this site are available in every state and through every representative or advisor listed.

Topics: for business owners, Client Experience, advisors

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