I’ve been a fan of what my first mentor Shields Harvey calls the expect, inspect, accept form of management for over thirty years. I’ve heard too many managers tell me, “I told them what to do.” Telling is just the first step in getting people to be great at what they do.
There has to be an inspection process. You’re not going to get what you want unless you’ve put an inspection process in place. If you don’t have a process to manage the inspection process you’re going to have a hard time getting the results you want.